Social value and impact
What is social value and impact?
Social value increasingly carries direct commercial and governance consequence. From tender scoring under the Procurement Act 2023 to investor scrutiny and workforce transition, organisations are increasingly expected to demonstrate measurable and credible social contribution. Our social value and impact service helps organisations define, measure and embed social value in a structured way that strengthens procurement performance and governance alignment.
By combining procurement expertise with ESG governance and disclosure alignment, we ensure social value commitments are not isolated bid responses but integrated into strategy, oversight and operational delivery. This approach strengthens defensibility, reduces delivery risk and positions social value as a structured component of long-term business resilience.
What this service covers.
Social value and impact is structured but modular and may include clarification of priority social value themes aligned to business model and sector context, identification of gaps and commercial opportunities, establishment of proportionate measurement approaches and KPIs The National TOMs (Themes, Outcomes and Measures) Framework where appropriate, assessment of data quality and governance structures and development of bid-ready narratives and evidence packs.
We can answer and solve all social impact and value problems, some examples include supporting you through social value baseline and measurement, social value strategy and framework development or social value bid and commercial enablement depending on organisational maturity and drivers.
Value and benefits.
A structured social value supports scoring performance and strengthens organisational credibility. Clients benefit from more defensible tender responses, reduced reputational and delivery risk, clearer prioritisation of social impact themes and scrutiny-ready evidence.
The result is a future-ready framework that enables commercial and sustainability teams to respond confidently to shifting procurement expectations, heightened investor scrutiny and emerging disclosure standards.
Frequently asked questions.
Do we need to use The National TOMs Framework?
Not necessarily. TOMs may be appropriate in UK public procurement contexts. We advise on proportionate methodologies aligned to your drivers and capability.
Can you help improve our tender scores?
Where social value forms part of the evaluation criteria, we support bid teams to develop measurable, realistic and deliverable commitments aligned to scoring requirements and backed by clear governance and evidence.
We already undertake community initiatives. What would change?
Often the challenge is not activity but structure. We help organisations define priorities, clarify what should be measured and embed governance so commitments are consistent, defensible and aligned with business strategy.
How does this link to ESG reporting?
We align procurement commitments with wider governance and disclosure objectives so that social value activity reinforces, rather than duplicates, ESG reporting and investor communications.
Is this only relevant for public sector suppliers?
No. While procurement is a significant driver in the UK public sector market, social value increasingly supports workforce resilience, inclusive growth and stakeholder trust across sectors, particularly where organisations are strengthening governance and impact reporting.
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